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- #How to install skype plugin for all users full version#
- #How to install skype plugin for all users code#
- #How to install skype plugin for all users license#
#How to install skype plugin for all users code#
#How to install skype plugin for all users full version#
Workspace Plugin for Skype for Business requires the full version of the Skype for Business client (32-bit only-64-bit is not supported) that is delivered as part of either Microsoft Office 2013 or 2016 to be installed on the agent desktop, including, at minimum, the Microsoft Word module from the Microsoft Office suite.Ĭorrect operation is not guaranteed if either: The Workspace Desktop Edition SIP Endpoint Role must only be activated when operating Workspace Plugin for Skype for Business in Hybrid mode with SIP Server.Administrator rights are required to make these registry changes. If Skype for Business 2016 is installed on the Workspace Desktop, then apply registry changes as described in.Multimedia Connector for Skype for Business.Verify the URL by opening it in a browser. Replace the ' ' with the correct FQDN FDQN stands for Fully Qualified Domain Name and specifies the exact location in the tree hierarchy of the Domain Name System (DNS). Installation of the Extension window for Lync and Skype for Business usersĬreate an. Make sure the following UCC Settings are "true" and the plugin is configured on SharePoint, Learn More: To verify select ' Browse *' on the right side of IIS. A popup will appear.Ĭlick on the select button to choose the ' UCCServiceApplicationPool' application pool. In IIS choose option ‘ Convert to Application’. Log in on the server on which the UCC service is running.Ĭreate a folder in the C:\inetpub\wwwroot\CRMCasesExtension’. Silverlight version 5 or higher on the User Client.įor the Extension Window to work a plugin needs to be loaded in the UCC.Īn plugin to enable the Extension window without backoffice. The extension window has the following requirements: server, alternative this can also be a other server with IIS. They are interconnected and can all be managed from one central location. for each department or regional office) or hundreds of UCC’s (e.g. An UCC can be visualized as a contact center “micro service”. Agents can belong to one or several UCCs and can have multiple skills (competencies). Each UCC has its own settings, IVR menus and Agents. The extension window can be deployed on the UCC A Unified Contact Center, or UCC, is a queue of interactions (voice, email, IM, etc.) that are handled by Agents.
#How to install skype plugin for all users license#
Note A Corporate license or higher is required.